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Accounts and Billing

Accounts and Billing (78)

Does my Windscribe subscription automatically renew?

Do you log data on free accounts?

My paid plan is ending soon, can I renew it earlier/now?

Where do I access my WireGuard configs?

How do I log out of all devices?

How To Claim An Upgrade Code

What is the difference between Build-a-Plan and the regular Pro plan?

Is there a different version of the app for Pro users?

Does Windscribe have a referral or affiliate program?

How to delete your Windscribe account

I forgot the username of my account

How can I edit my custom plan?

Why are my payments not being accepted?

How can I make my account safe?

What is the refund policy for Windscribe plans?

How do I change my payment method/update credit card info?

Can I pay for Windscribe with a prepaid credit card?

How can I get more bandwidth?

Where can I find my account details?

Does Windscribe have a Family Plan?

Does Build-a-Plan unlimited data apply to all locations?

How much does it cost to use Windscribe?

Why did my account get banned/disabled?

How to cancel a paid subscription

Why should I give my email to Windscribe?

Why has my monthly bandwidth limit been decreased?

Am I allowed to share my Windscribe account?

How to add an email address to your Windscribe account

Referral account linking instructions

What does “Delete Sessions”/“Delete VPN Creds" mean?

Mine for Upgrades program discontinued

Didn't get confirmation email

Why does my Lifetime Pro plan have an expiry date?

My account didn't get upgraded

I forgot my username and/or password

Как активировать промокод

How much does Windscribe cost?

How can I unsubscribe from emails?

How many devices can I connect to at the same time?

Does Windscribe offer dedicated IPs?

Why do I need Javascript enabled to sign up?

How do I change or recover my password?

Unable to pay/renew with Mastercard

Which cryptocurrencies do you support?

How do I check when my bandwidth will be reset?

Who is CoinPayments and why am I sending my crypto to them and not you?

Where do I access my OpenVPN credentials?

Too many login attempts error message

Will my plan Expire if I cancel now?

Why did my account get hacked?

What type of payment options do you accept?

Can I exchange my Static IP to another one?

I only have 2GB of monthly data on my account

Why do I need to subscribe to promo emails to get 10GB?

Can I get a Pro trial for Free?

Where can I find my past receipts/invoices?

Why can't you issue Amazon refunds?

How can I change my username?

Why can't you issue Apple refunds?

I am not receiving a password reset email

Why is my Static IP shared with a handful of users?

Why hasn't my bandwidth been reset yet even though the reset date has passed?

I got an unknown charge for Windscribe, how do I get my money back?

I have a paid account, why can’t I access SOCKS5 credentials

Can't pay using Paypal balance

If I pay with a cryptocurrency, can I get a refund?

My credit card is not being accepted

Someone hacked/hijacked my account, what do I do?

Where do I access my SOCKS5 credentials?

I have cancelled my subscription but I'm still being charged

I lost my 20/30/50/60 GB Free plan and was downgraded to 10GB

What is 2 Factor Authentication and why should I care?

How can I recover my account when I didn't add an email?

I can't pay for promotion because it says "You already have a subscription"

How do I enable 2 Factor Authentication on my account?

I Received a Message Saying My Email/Password Has Been Changed But I Didn't Do This

Why can't I buy a monthly Static IP

How do I cancel my Static IP subscription

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